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Insights · Field notes

Notes from the work.

Practical writing on software, integrations, and AI — what we are building, what we are learning, and what actually helps.

tekmail5 min read

Introducing TekMail: Email Infrastructure for AI Agents

AI agents need their own email identities, but autonomy without boundaries is not a production strategy. We built TekMail to give agents real inboxes while keeping policy and people in control.

ai5 min read

AI for Small Businesses: A Practical Starter Guide

A plain-English guide to using AI in a small business — how to pick a first use case, what it costs, how to keep it safe, and when not to use it at all.

ai7 min read

AI Agents Need Context, Not Hype

Most businesses do not need more AI buzzwords. They need cleaner context, clearer workflows, and practical guardrails so AI can safely help with real operational work.

fractional-cto4 min read

What a Fractional CTO Actually Does

A practical look at when a business needs senior technical judgment, how a fractional CTO helps, and why the job is less about buzzwords and more about making better technology decisions.

WebRTC5 min read

A Current WebRTC Pattern for the OpenAI Realtime API

A browser can connect to OpenAI's Realtime API without exposing your permanent API key. The app server authorizes a short-lived session; WebRTC carries the live audio and events.

announcement1 min read

Dean Moxham Joins HiTek as Lead Integration Engineer

Dean Moxham brings more than a decade of hands-on automation, API testing, and engineering leadership to HiTek’s integration work.

integration4 min read

What Boomi Is Good At—and What Still Requires Engineering Judgment

Boomi can shorten the distance between business systems. The hard part is still deciding what the data means, who owns the workflow, and what happens when a transaction fails.